You’ve probably heard this buzzword floating around without really knowing what the heck it means.   Many people have many different takes on what open source really means, but the most important thing is what open source means for you.

Have you noticed that the level of service that you receive as a consumer is not what it used to be? In today's markets, one would think that companies would be attentive to the needs of their customers and try to supply them with a high level of service. In this article, we will discuss how to supply a level of service which will retain our customers, and perhaps even attract new ones.

Let me begin by breaking down a recent experience I have had which highlights many of the fundamental breakdowns in service that I have noticed.

Learning how to Google properly is a skill that everyone needs to have.  Being Google literate is an essential tool for anyone that uses the Internet as a research platform.  By reading this small article, you are taking the first step into becoming a better searcher and an overall more resourceful individual.  In a previous article, we explore Practical Searches .  Today, we explore Problem Searches.  More specifically, you are going to learn how to solve problems and ask questions the way Google needs you to ask them in order to get the maximum results.